Tracie Cordeiro
President & CEO
Tracie Cordeiro became President & CEO of Friendship Bridge in January 2023, after joining the organization as Chief Financial Officer in 2018. A CPA fluent in English and Spanish, she brings three decades of experience in finance, audit, and organizational leadership.
Before Friendship Bridge, Tracie spent 11 years as Finance and Procurement Manager at Opera Australia in Sydney, Australia. Earlier in her career, she held finance and planning roles with Honeywell in Europe and Asia Pacific, before serving as Financial Controller for Honeywell ACS in Australia and New Zealand. She began her career with KPMG, working in Europe and the United States. Her international experience, together with her time living and working alongside Friendship Bridge’s team and clients in Guatemala, has deepened her appreciation for the cultures and communities the organization serves.
Tracie is a summa cum laude graduate of Arizona State University, where she was part of the W. P. Carey School of Business Honors College and earned a degree in accounting and a minor in Spanish. She is committed to pairing strong stewardship with Friendship Bridge’s mission to create opportunities that empower Guatemalan women to build a better life.
Caitlin Scott
Chief Strategy Officer
Caitlin Scott serves as Chief Strategy Officer at Friendship Bridge, where she leads the development and execution of organizational strategy, cultivates strategic partnerships, and advances initiatives that strengthen the organization’s mission and impact. She oversees Governance & Strategic Partnerships, Social & Environmental Performance Management (SEPM), and Technology, driving innovation, organizational effectiveness, and sustainable growth. With over 17 years at Friendship Bridge, Caitlin has played a key role in expanding programs, strengthening institutional systems, and positioning the organization as a regional leader in financial inclusion, social impact, and women’s empowerment.
Her career spans international development, social enterprise, and microfinance, with a focus on creating opportunities for women in rural Guatemala to improve their livelihoods and build more resilient futures. Caitlin holds a master’s degree in International Development, with a concentration in Microfinance, from the Josef Korbel School of International Studies at the University of Denver, and a bachelor’s degree in International Affairs from the University of Colorado Denver.
Nicole Eubanks
Chief Development Officer
Nicole leads the Global Communications and Partnerships team, overseeing fundraising, events, U.S. marketing, grants, volunteer engagement, and Handmade by Friendship Bridge®. Her work brings together philanthropy, storytelling, and relationship building to support women’s access to microfinance, education, preventive healthcare, and artisan markets. Since joining Friendship Bridge in 2016, Nicole has advanced through roles as Relationship Manager, Associate Development Director, and Development Director.
Nicole’s career reflects more than 15 years of commitment to expanding opportunities for women and girls. Before Friendship Bridge, she spent five years at Girl Scouts of Colorado, holding leadership roles in volunteer management, programming, and statewide retail and customer service operations. Earlier in her career, she worked in international relations in the for-profit sector.
Nicole holds an Associate of Applied Science in Business Administration and Management from the Fashion Institute of Technology in New York City. She is motivated by the belief that investing in women strengthens families and communities and creates opportunities that extend across generations.
Roberto Silvestre
Chief Finance & Risk Officer
Roberto has been working in finance, accounting, risk management and anti-money laundering in different industries in Guatemala, from farmer’s cooperatives to nonprofit international organizations. His experience includes more than 18 years in microfinance, portfolio management, and risk management, as well as second-tier banking, in the three known methodologies of microfinance: village banking, solitary groups, and individual loans.
Roberto has a degree as a Certified Public Accountant and Auditor, a certification as an Expert in Anti-Money Laundering by the World Compliance Association, and certifications in risk management, microfinance, business solutions, senior cooperative management, management, leadership, conflict analysis, and planning, among others.
Francisco Meletz
Chief Operations Officer
Francisco Meletz serves as Chief Operating Officer of Friendship Bridge. He oversees branch operations, the Bridge to Success individual lending program, the Guatemala Marketing team, and development programs that complement financial services for women entrepreneurs.
Francisco joined Friendship Bridge in January 2007 and has nearly 20 years of experience in microfinance. Throughout his career, he has held various leadership positions, contributing to institutional strengthening, team development, the expansion of products and services, and continuous improvement of operational processes.
He holds a degree in Public Accounting and Auditing, a Master of Business Administration (MBA), and certifications in Lean Six Sigma Green Belt, microfinance institution management, project planning and development, and leadership coaching.
Victor Contreras
Director of Personnel Services
Víctor brings more than 20 years of professional experience, including 13 years at Friendship Bridge, leading teams and human talent management processes across diverse sectors in Guatemala. He joined the organization in June 2013 and currently serves as Director of Personnel Services. In this role, he advances strategies to attract, develop, engage, and support the people who make the organization’s mission possible.
His work focuses on strengthening a culture of trust, ethical leadership, and continuous improvement, while aligning talent practices with Friendship Bridge’s strategic priorities and sustainable growth. He has experience in organizational design, leadership development, performance management, succession planning, compensation, and process improvement.
He holds a bachelor’s degree in Business Administration, a master’s degree in Human Resources Management, and an MBA in Management and Business Administration.
